Privacy Policy
Last updated: April 27, 2025
Introduction
At Velvy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our invoicing services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, or make purchases through the service. This information may include:
- Your name, email address, password, and other contact information
- Company details such as company name, address, and tax identification numbers
- Billing information, including payment method details
- Content you create, upload, or receive from others when using the service
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To provide, maintain, and improve our services
- To process and complete transactions, and send you related information, including purchase confirmations and invoices
- To send transactional messages, including responses to your comments, questions, and requests
- To send promotional communications, such as providing you with information about services, features, newsletters, and events
- To monitor and analyze trends, usage, and activities in connection with our services
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. We urge you to be careful about giving out information in public areas of the service. The information you share in public areas may be viewed by any user of the service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate Velvy, measure product usage, and run advertising. Depending on your choices, this may include:
- Necessary: authentication, security, and first-party affiliate referral cookies.
- Analytics: Google Analytics (via Google Tag Manager) to understand how the product is used.
- Marketing: Google Ads, Meta (Facebook) Pixel, and TikTok Pixel / Events API for conversion measurement and advertising.
When you first visit Velvy, a cookie banner lets you accept all cookies, reject non-essential cookies, or customise analytics and marketing preferences. You can change your mind later by clearing site data for velvy.app and reloading the page, or by instructing your browser to refuse cookies. For visitors in the EEA/UK we default analytics and advertising storage to denied until you opt in (Google Consent Mode v2).
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: Lagos, Nigeria